- Please note
- EVENT & ENTRY POLICY -Guests under 16 years old must be accompanied by a parent or responsible adult aged 18 or above. -All attendees over 2 years old require a valid ticket. -A designated zone within General Admission will be reserved exclusively for female attendees. -Once a ticket has been scanned and the guest has entered the venue, re-entry is not permitted. -All guests must comply with Ora Arena security procedures, venue regulations, and event policies. -Guests arriving after the event has started may not be guaranteed immediate access to their purchased seat. TICKET INFORMATION -Tickets must be purchased through Biletix or officially authorized ticketing partners. -Tickets purchased through unauthorized resale platforms may be invalid, duplicated, cancelled, or refused at the entrance. -Ticket prices may change without prior notice. -All ticket sales are final, except where applicable under the cancellation or rescheduling policy. -Tickets may not be used for promotions, competitions, giveaways, advertising, or commercial purposes without prior written approval from the organizer. -An LED bracelet is included in the ticket price for all GOLDEN Circle ticket holders. -Guests in all other ticket categories may purchase an LED bracelet in advance, subject to availability, by contacting +90 55 400 400 41. -For VIP Lounge reservations, availability, and information, please contact +90 55 400 400 41. DIGITAL TICKETS -Tickets are issued as digital in-app tickets/barcodes. -Customers must provide accurate contact information when booking. -Ticket holders are responsible for protecting their tickets and QR codes from copying, screenshots, sharing, theft, or misuse. -A ticket becomes used and invalid after its first successful scan. -If another person uses a copied or shared ticket first, entry will be refused and no refund will be issued. CANCELLATIONS & REFUNDS -Tickets are non-refundable and non-exchangeable, except where applicable following an official cancellation, rescheduling, or material event change. -In such cases, ticket holders will be contacted using the information provided during booking and advised of the available options. -Refunds will not be issued for non-attendance, late arrival, lost or stolen tickets, previously scanned tickets, unauthorized resale purchases, or refusal of entry due to violation of event rules. SECURITY & PROHIBITED ITEMS -All guests and belongings may be subject to security checks. -Guests must follow instructions from venue staff, security personnel, and event management. -Weapons, illegal substances, drugs, explosives, flammable materials, sharp objects, and laser pointers are strictly prohibited. -Outside food and beverages are not permitted. -Pets are not permitted, except where required by applicable accessibility regulations. -Necessary personal medication should be carried in appropriate packaging and may be subject to security verification. -Professional cameras, video cameras, audio-recording equipment, selfie sticks, GoPro extension poles, and similar equipment are not permitted without prior authorization. -Unauthorized professional recording of the performance is prohibited. GENERAL CONDUCT -Management may refuse entry or remove anyone whose behavior is unsafe, disruptive, inappropriate, or in violation of event or venue regulations. -Smoking is permitted only in designated areas, subject to venue rules. -Bar service and alcoholic beverages may be available in designated areas in accordance with applicable Turkish laws. -Guests are responsible for their personal belongings. -By attending the event, guests acknowledge that photography and video recording may take place for event documentation, broadcasting, marketing, and promotional purposes, subject to applicable law. -The organizer may make reasonable changes to the event schedule, program, production, seating configuration, ticket categories, prices, or operating procedures where required for safety, security, operational,