The ArrivalColumbus · Thu, Dec 17, 2026

About this event

Know before you go

Ticket limit

Limit of 4 tickets per order.

Please note

Bags are generally NOT permitted with the exceptions for medical bags, diaper bags OR clutches no larger than 8x 5x 1. Bags will be screened via a designated line at entry.

Accessibility

Accessible seating is available for wheelchairs and companions, as well as limited mobility and sight/hearing impaired. There is a 4 ticket limit for all accessible seating, unless otherwise posted. Companions should purchase wheelchair, limited mobility or sight/hearing impaired seats as companion seats. All accessible patrons should purchase 1 accessible seat and can purchase up to 3 companion seats.

Line-up

• The Arrival - A Christmas Experience8 upcoming dates

Capacity

18,809

Parking

The center features 5,000 parking spaces on-site. Charge for parking varies by event. An additional 10,000 parking spaces are available within a short walk. A free Quick Schott shuttle is available at some larger events and runs from the Buckeye Lots (corner of Ackerman and Fred Taylor Drive) to the Center's NE Rotunda. Pick-up after the event is at the NE Rotunda. The service is typically available on hour before doors open until approximately 90 minutes after the event. Call (614) 688-3939 to see if the shuttle will be available during the event you are attending. Guests can be dropped-off before an event on Borror Drive. After the event, personal pick-ups will take place along Borror Drive. Drop-off/Pick-up locations may vary depending on event. Rideshares can be picked up after an event at St. John Arena. For Ohio State Athletics events, parking lot adjacent to the Schottenstein Center may require a season permit. For more information, visit schottencenter.com or call (614) 688-3939.

Accessible seating

Special seating is available for guests with disabilities. Signed interpretation can be arranged for any performance, however requests must be submitted at least three weeks in advance of the event. Call 614-688-3939 for more information. This service is provided free of charge. Customers interested in exchanging tickets for accessible seating should do so ahead of time by submitting a request here: https://accessibility.osu.edu/athletic-department-disability-needs-form/#online-form. There will be Day of Game/Event exchanges, but will be offered on a first come, first serve basis. For more information, please visit https://www.schottensteincenter.com/guest-services/accessibility.

Venue rules

Video cameras, monopods, tripods, audio recording devices and cameras with telephoto or zoom lenses are not permitted. The standard policy for most events (including Ohio State hockey and basketball games) allows still cameras with a lens no greater than 100mm without flash. Special Events may have their own tour policy - call 614-688-3939 to verify for each event. At no time may photography interfere with other guests enjoyment. Wallets/wristlets no larger than 5 inches x 8 inches x 1inches are permitted. A dedicated screening lane is available for guests with medical, dietary, or childcare needs - one bag permitted per guest. For more information, visit https://www.schottensteincenter.com/guest-services/accessibility.

Children

For Ohio State men's basketball and men's ice hockey games, Per Big Ten Policy, everyone needs a ticket for entry. Fans wishing to bring small children (under the age of 2) to a game may purchase a lap ticket for their infant. This ticket will allow the infant to enter the venue, but that child must sit on their parent/guardian's lap. If a seat must be occupied by the child and/or carrier, then a regular ticket must be purchased. Lap tickets are only available on the day of the game/event and can only be purchased at the Schottenstein Center ticket office. For Ohio State womens basketball games, concerts, and other events, children under age 2 are free on parents' lap. For select family shows, children under age 1 are free on parents' lap.

Box office

The Schottenstein Center Ticket Office is located near the NE rotunda. Regular business hours: Mon-Fri: 9am-4pm, Sat-Sunday: Closed. Game/Event Days: Box office will have extended hours to accommodate customers. Hours vary depending on event.

Full Schottenstein Center seating plan →