Undertale: The Determination SymphonyNewcastle upon Tyne · Sun, 15 Nov 2026

About this event

UNDERTALE Symphony at O2 City Hall Newcastle: show day guide

Show starts

18:30

Getting there

Haymarket, 240 m (4 min walk)

Parking

NCP operate a number of car parks close to the City Hall, and spaces for your visit can be pre-booked.

Know before you go

Ticket limit

Please note: There is a ticket Limit of 8 tickets per person and per credit card on this event

Please note

Age Restrictions: Over 8s only. Under 14s must be accompanied by an adult over 18. Under 25s require ID to purchase alcohol. A max of 8 tickets per person and per household applies. Tickets in excess of 8 will be cancelled.

Line-up

• UNDERTALE Symphony19 upcoming dates

Parking

NCP operate a number of car parks close to the City Hall, and spaces for your visit can be pre-booked. John Dobson Street is open until 11.29pm and Carliol Square (which has pedestrian access onto Pilgrim Street) is open 24hrs. There are five parking spaces for blue badge holders in College Street Car Park, and a number of spaces a short distance away on John Dobson Street, close to NCP Car Park. Most parking meters in the local vicinity are free to blue badge holders.

Accessible seating

O2 City Hall Newcastle strive to make all our shows accessible to everyone and work with Attitude Is Everything and Nimbus Disability to make sure things keep improving. Venue also accepts the Access Card. It's not compulsory, but it means you won't have to provide repeat details every time you book, and lets venue know about any support or facilities you'll need when you visit. Wheelchair spaces These are available when you book, but they are limited on a first come, first served basis. Please get in touch with venue box office before you buy your tickets between 12pm and 4pm, Monday to Friday, on +44 (0)191 249 6050 or email boxoffice@o2cityhallnewcastle.co.uk to advise your access and personal assistant requirements. You can also contact venue through Next Generation Text Service by 18002 +44 (0)191 260 2020. Companion ticket If you need a ticket for a companion or personal assistant, please just let venue box office know when you book. Venue offers one companion ticket, free of charge, to provide support you need and additional assistance in the event of an emergency evacuation. Proof of eligibility will be required. Guide and hearing assistance dogs are welcome Additional Information: Wheelchair users O2 City Hall Newcastle has 6 seating areas available for every show for wheelchair users. It is necessary for wheelchair seating to be booked in advance, via the box office. Any customer booking a wheelchair seat will receive comprehensive information on access to the City Hall and its facilities when booking. Access for wheelchair users is only possible via a side door on College Street. You should see a steward at the front doors who will arrange for this to be opened and a steward will direct you to your seats.

Venue rules

No cameras, video cameras or audio recording. No food, bottles, cans or alcohol to be brought onto the premises. No smoking. Security measures are in place so there will be bag checks on arrival. Only one small bag per person is permitted, and it must not be bigger than A4 size. Height: 29.7cm Width: 21cm Depth: 15cm Large bags, including rucksacks, are not allowed and there are no facilities to leave any luggage so please make alternative arrangements. If you really have to bring a bag and its preferable you don't, please make sure its small.

Box office

If you're picking up tickets for a show that you're attending, please only come to the Box Office when the doors open on the day of the event.

Full O2 City Hall Newcastle seating plan →